Frequently Asked Questions
Find answers to common questions about Sua Pa AI
General Questions
What is Sua Pa AI?
Sua Pa AI is an intelligent educational assistant designed specifically for students following the Ghana Education Service (GES) curriculum. It helps with homework, provides explanations, manages tasks, and offers personalized learning support.
How does Sua Pa AI work?
Sua Pa AI uses advanced artificial intelligence to understand your questions and provide accurate, curriculum-aligned responses. It can help with various subjects, explain concepts in simple terms, and adapt to your learning style.
Is Sua Pa AI free to use?
Yes! We offer a free plan with 10 AI conversations per day. For unlimited access and advanced features, check out our Student plan at GH₵29/month.
Features & Usage
What subjects does Sua Pa AI cover?
Sua Pa AI covers all major subjects in the GES curriculum including Mathematics, English, Science, Social Studies, ICT, and more. It's designed to help students from primary to senior high school levels.
Can Sua Pa AI help with homework?
Absolutely! Sua Pa AI can explain concepts, guide you through problems step-by-step, and help you understand your homework better. It focuses on helping you learn rather than just giving answers.
Can I use Sua Pa AI offline?
Student and Institution plan subscribers can download our PWA (Progressive Web App) for limited offline access. Some features require an internet connection.
What are the three main features?
Sua Pa AI has three core features: Bot (AI chat assistant), Copilot (task and homework manager), and Companion (study tools including flashcards, quizzes, and note-taking).
Account & Billing
How do I create an account?
Click on "Get Started" or "Dashboard" and you'll be able to register with your email or sign in with Google. It takes less than a minute!
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your billing period.
What payment methods do you accept?
We accept Mobile Money (MTN, Vodafone, AirtelTigo), credit/debit cards, and bank transfers for institutional plans.
Is there a student discount?
Our Student plan is already priced with students in mind at GH₵29/month. Schools and institutions can contact us for special bulk pricing.
Technical Support
I forgot my password. What should I do?
Click on "Forgot Password?" on the login page. Enter your email and we'll send you instructions to reset your password.
What browsers are supported?
Sua Pa AI works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated.
How do I report a bug or issue?
You can report issues by emailing us at support@suapa.ai or through the feedback form in your dashboard. We typically respond within 24 hours.
Is my data safe?
Yes! We take data security seriously. All data is encrypted and stored securely on Firebase. We never share your personal information with third parties. Read our Privacy Policy for more details.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help!