Privacy Policy

1. Introduction

Welcome to Sua Pa AI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.

By using Sua Pa AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name or username
• Email address
• Profile picture (if you choose to upload one)
• Authentication credentials

2.2 Educational Data

As you use our platform, we collect:

• Chat messages and conversations with our AI bot
• Tasks, assignments, and study materials you create
• Learning progress and activity metrics
• Saved content and bookmarks
• Study streak data

2.3 Usage Information

We automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Log data and analytics
• Cookies and similar tracking technologies
• Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our educational services
• Personalize your learning experience
• Generate AI responses tailored to your needs
• Track your study progress and streaks
• Send notifications about your account and activities
• Improve our AI models and platform features
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Communicate updates, news, and promotional content (with your consent)

4. Third-Party Services

We use the following third-party services:

5. Data Storage and Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission using HTTPS/SSL
• Secure Firebase Authentication
• Role-based access controls
• Regular security audits and updates
• Firestore security rules to protect user data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as:

• Your account is active
• Needed to provide you with our services
• Required to comply with legal obligations
• Necessary to resolve disputes or enforce agreements

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a common format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@suapaai.com

8. Children's Privacy

Our service is designed for students aged 13 and above. We do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without consent, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences (like dark mode)
• Analyze site traffic and usage
• Personalize content and ads

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

10. Data Sharing and Disclosure

We do not sell your personal information. We may share data in these situations:

• With your consent: When you explicitly agree to share information
• Service providers: Third parties who help operate our platform (Firebase, AI APIs)
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In case of merger, acquisition, or asset sale
• Anonymized data: Aggregated, non-identifiable data for research and analytics

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside Ghana. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: